A modern cloud-based POS system is the backbone of retail businesses. A well-chosen sophisticated POS software helps businesses streamline sales processing, enhance customer engagement, automate reporting mechanisms, inventory management, and improve overall operational efficiency.
It’s an excellent strategic business decision and every retailer should integrate a POS system to optimise their business potential. However, the challenge lies in details. As a business owner, you need to juggle dozens of POS software options, pricing, features, integrations, etc., before making an informed final decision.
It can be overwhelming and therefore we did some web crawling and aggregated everything you need to know about POS software India for your comprehensive understanding. Therefore, without much further ado, let’s begin the discussion.
We suggest exploring Retail POS Software by Marg ERP. The software is designed for business needs of retailers, and small & large multi-store chains. Their sector-specific orientation, built using the latest technologies, assures retailers of ‘a visible improvement’ in customer engagement, by helping them source the right product at the right price at the right time.
What is POS Software?
POS software empowers retail businesses to seamlessly process customer interactions, track inventory, and manage sales. In a way, it is a sophisticated and digital cash register with advanced features like payment processing, sales reporting, customer data collection, and inventory management.
What are the Key Features You Should Consider for a POS Billing Software?
Sales Processing and Checkout
Your POS software should process payments faster and with utmost efficiency with minimum to zero payment fails. Faster payment processing helps to decrease waiting times during checkouts and enables better customer management. A point-of-sale system with quick product scanning, minimal steps for payment completion, and faster price calculations is preferable for your retail business.
Multiple Payment Options
Customers like to have multiple payment options. Install POS software at your counter with a wide range of payment options, such as;
- Internet Banking
- Credit/Debit Cards
- UPI/Mobile Wallets (GPay, Paytm, PhonePe, etc)
- Buy Now, Pay Later
And more
If you require to process payments remotely, ensure the POS software has a facility to pay through mobile remotely. This saves the time of sales reps and cashiers for processing sales transactions from anywhere anytime using tablets or smartphones. A faster checkout process and seamless payment experience improve customer experience holistically.
Marg eRetail App, a product of Marg ERP, enable managing and completing orders, receiving payments and checking outstanding on the go. Make your business smarter, faster, and better with the POS software of Marg ERP.
Real-time Inventory Management
Stockouts and overstocking due to improper inventory management cause significant monetary losses to retailers. POS software can help to resolve that with real-time inventory management. According to a report, retailers lose around 3.5% of their annual revenue due to inventory distortion (a combination of stockouts and overstocking).
POS system provides real-time updates on stocks that enable business owners to timely reorders and minimise waste due to overstocking, a major cause of concern for retailers in India. While most Pont-of-Sale systems have advanced inventory management options, some industry-specific POS systems provide curated features that meet your business needs.
For example: Over 50% of pharma and FMCG businesses in India use the POS Software of Marg ERP for curated features aligned to their core business functions.
Customer Relationship Management
According to Salesforce research, better customer management including data security, personalisation, and speed of service delivery drives customer loyalty towards business. In numbers;
- 72% of customers say they will remain loyal for faster customer service.
- 65% of customers expect personalised services from companies
An advanced POS software India with integrated CRM functionalities ensures a high level of personalised customer experience. The software uses purchase patterns, shopping preferences, customer touchpoints, and behavioural traits to provide curated services. Retailers can use this data to offer reward and loyalty benefits to enhance customer loyalty, revisits, and increase in business new and existing.
Reporting and Analytics
Cloud-based sophisticated POS software like Marg ERP’s POS Software provides real-time insights, generates sales reports, and helps to analyse top-selling products, peak sales hours, and other crucial information. You can get access to data related to slow-selling and fast-moving inventory to adjust stocks or reorder stocks as business requires.
Retailers can customise their sales reports, enabling data filters based on date range and other preferences. The software should have a feature to customise how to present data and schedule automated sales report generation.
Multi-Location and Omnichannel Capabilities
POS system must have a multi-store inventory syncing feature for all physical and online retail stores. It is crucial for small and growing businesses with multiple sales channels, stores in different locations, and online and physical platforms for customer interactions.
For example, if a customer purchases a product from your online store, the POS software should automatically detect and update it in your physical store.
Seamless integration is crucial for multi-store retail businesses and advanced POS software India facilitates this hassle-free multi-location integration.
Ease of Use and User Interface
You bought or subscribed an advanced POS software but is it user-friendly and easy to understand?
Every retailer should ask this question before investing. POS systems have evolved significantly over the years. Earlier it was characterised by local data storage and a dedicated hardware system. Modern POS systems are equipped with cloud-based technology, CRM integration, automated reporting and other advanced features. It gives greater flexibility, and scalability, and enables real-time data access and management.
Along with these advanced features, ease of use is the core feature your POS software must have. Look for software with a customisable layout and intuitive user interface. It will make integration and training easier. Teams can learn faster and seamlessly adjust to newer POS systems.
Which is the Best POS Software in India?
Our pick for the best POS software in India is Marg POS software. Here’s why you should consider this for your small and growing retail business.
- Bill instantly with touch screen machine and analyse daily reports, customer history, track products, and more in just a click
- Design and print barcode levels to add SKUs, Serial no., Batch no., etc. You can also track various types of barcode scanners and explore search options.
- Efficient cash flow management with cash drawer feature of Marg POS Software.
- Re-order management based on fast, slow, and non-moving inventory reports.
- Inventory management to minimise overstocking and understocking to control wastage
- Online purchase import from any Excel, CSV, or PDF format to save time and map products with existing items.
- Loyalty point system, discounts, and schemes with huge benefits for loyal customers
- Home delivery, QR code ordering, and Online ordering options with digital payments in just a few clicks
- Marg POS Billing Software for notification on time, sending invoices, outstanding, and reports to customers directly on WhatsApp.
- GST billing & return filing, TCS & TDS directly from POS software, and 100% error-free internal audits
- Auto reconciliation with 140+ banks and connected banking feature
Benefits of Marg POS Software for Your Retail Business
- Place order online with the Marg eRetail web application
- Digital payment and collection
- EBusiness mobile apps for real-time updates
- Multi-currency billing
- Billing in multiple languages
- Invoice customisation
- SME and Email setup
Conclusion
This is all about the features and benefits of a POS system for your retail business. Refer to the features and advantages Marg POS Software brings to your business and make an informed decision. Along with features and benefits, other core considerations are budget, customer support, training facilities for employees, and your specific business needs. Go digital with POS software and make your business smarter, faster, and more efficient.
